Privacy policy

Last Updated: July 29, 2025

Welcome to XENO’s Website!

We’re offering you a unique shopping experience through our website, and your privacy is very important to us. Therefore, we will clearly explain what information we collect, how we use it, and who we share it with.

What Information Might We Collect from You?

When you use our website or make a purchase, we may collect:

Your name, address, phone number, and email.
Payment information (such as card number or payment method).
The products you’ve viewed, purchased, or added to your cart.
Information about the device and browser you’re using (such as IP address).
Any messages or inquiries you’ve sent us.

How Do We Use Your Data?

We use your information to:

Complete your order and deliver the products to you.
Improve your experience on the site and recommend relevant products.
Send you offers and discounts via email or online ads.
Ensure the security of your account and prevent any unusual activity.
Respond to your questions and support you if any issues arise.

Who Do We Share Your Data With?

We share your data with:

Shopify (our website host) to provide you with the best service.
Payment, shipping, and technical support companies.
Marketing partners who help us deliver ads to you (if you’ve allowed this).
If required by law or in case of a merger/change in company management.

Is Your Data Safe?

We use strong protection systems, but no system is 100% secure. We only keep your data for the time necessary to provide the service or as required by law.

Children

The website is not intended for children, and we do not collect data from anyone under the legal age. If this happens by mistake, please contact us, and we will delete the data immediately.